Support & FAQ
Find answers to common questions about QuietScore. Can't find what you're looking for? Email us at [email protected].
Getting Started
What is QuietScore?
QuietScore is an iOS app that measures how well your doors and windows block sound. You place a Bluetooth speaker inside a room, stand outside with your phone, and the app measures how much quieter it gets when you close the door. You get a Sound Isolation Score from 0 to 50.
What do I need to use QuietScore?
An iPhone or iPad running iOS 26.2 or later, and any Bluetooth speaker. That's it — no special equipment, no calibration, no acoustic engineering degree.
Why do I need a Bluetooth speaker? Can't I just use my phone?
The app needs a sound source inside the room and a microphone outside. Since your phone's speaker and mic are in the same device, it can't measure sound traveling through a barrier. The Bluetooth speaker acts as the sound source on the other side of the door.
Does it work with any Bluetooth speaker?
Yes — any A2DP-compatible Bluetooth speaker works. That covers virtually all modern wireless speakers. No special setup or calibration needed.
Taking Measurements
How does the measurement work?
The app plays test tones through the Bluetooth speaker at four frequencies (125 Hz, 500 Hz, 1 kHz, and 4 kHz). It measures the sound level with the door open (baseline), then again with the door closed. The difference tells you how much sound the barrier blocks.
How long does a measurement take?
About 30 seconds for the actual measurement, plus a minute or two for setup. You can go from launch to score in under 2 minutes.
Do I need to be in a completely silent room?
Not completely silent, but reasonably quiet. The app automatically checks that ambient noise is at least 15 dB below the test tone. If it's too noisy, the app will let you know and suggest fixes.
What if I accidentally move during the measurement?
The app uses your phone's motion sensors to detect movement. If you move more than about 10 cm (4 in) during a measurement, you'll get a warning. This helps ensure accurate, repeatable results.
Why did the app warn me about volume changes?
Changing your phone's volume during a measurement would affect the results. The app monitors the volume slider and warns you if it detects a change. Note: if your speaker has its own independent volume knob, the app can't detect changes on the speaker itself.
Understanding Your Score
What does my Sound Isolation Score mean?
The score (0–50) tells you how many decibels of sound your door or window blocks, weighted toward speech frequencies. Higher is better. The score comes with a privacy rating: Poor (below 20 — speech clearly audible), Moderate (20–29 — loud speech partially heard), Good (30–39 — speech faintly audible but not intelligible), or Excellent (40+ — complete speech privacy).
What score should my door get? What's normal?
It depends on the door type. A hollow interior door typically scores 20–25 (Moderate). A solid-core door scores 28–32 (Good). An acoustic or soundproof door can score 40+ (Excellent). Single-pane windows usually score below 20 (Poor).
Is this the same as an STC rating?
The Sound Isolation Score is comparable to professional STC (Sound Transmission Class) ratings, but it's not identical. STC is measured in a lab across 16 frequency bands with specific calculation rules. QuietScore uses a 4-frequency approximation weighted toward speech privacy. We use our own name to be upfront that this is a practical estimate, not a certified lab test.
Why is my score different when I measure again?
Small variations (1–2 dB) between measurements are normal and expected — even professional lab tests have some variability. Larger differences may be caused by different ambient noise levels, phone position, speaker volume, or environmental changes. For the most reliable comparison, try to replicate the same setup each time.
Features & Capabilities
Can I measure walls, floors, or ceilings?
Currently QuietScore measures open/close barriers — doors and openable windows. You can't measure a wall or fixed window because there's nothing to open and close for the two-phase measurement. A two-position method for walls and floors is planned for a future update.
What barrier types can I test?
Doors (hollow interior, solid-core, acoustic/soundproof), openable windows (casement, sliding), and a custom/other option for anything else. Selecting a barrier type is optional but helps you see the expected score range for comparison.
How does the leakage scanner work?
The scanner (Premium feature) turns your phone into a sound leak detector. Hold it upside-down and slowly trace along door edges, window frames, or wall seams. The app shows real-time sound levels, highlighting exactly where sound leaks through. You can use it with the Bluetooth speaker playing pink noise, or in passive mode to detect where external noise enters.
Can I re-measure a room to track changes?
Yes — tap any saved room and choose "Take a new QuietScore." The app tracks your measurement history and shows whether each new score is better, worse, or unchanged (within 2 dB). This is great for checking if your soundproofing upgrades are working.
Can I export or share my results?
Premium and Business users can generate professional PDF reports with detailed frequency breakdown, scores, and recommendations. Reports can be shared via email, AirDrop, or saved to Files. Business users can add their company logo and branding to reports.
Pricing & Subscriptions
What's the difference between Free and Premium?
Free gives you the core experience: Sound Isolation Score, privacy rating, room saving, history, and retake measurements. Premium adds frequency analysis (per-band breakdown), the sound leakage scanner, PDF reports, and external microphone support.
What does Business add over Premium?
Business is for professionals who need branded reports. You get your company logo and name on PDF reports, multi-room sitewide reports, and custom metadata fields. Everything in Premium is included.
Privacy & Data
Is my data uploaded anywhere?
No. All measurement data is stored locally on your device. Nothing is uploaded to our servers or any cloud service. If you delete the app, your data is permanently removed.
What analytics do you collect?
We use TelemetryDeck for privacy-friendly analytics. It collects no personal data — no names, emails, IP addresses, or device identifiers. We see aggregate usage patterns to improve the app, but we cannot identify individual users.
Troubleshooting
Why is my score lower than expected?
Common reasons: the door has gaps at the bottom or edges (even small gaps drastically reduce isolation), the speaker volume was too low for accurate measurement, there was background noise during the test, or the door type naturally has lower isolation than expected. Try the leakage scanner to find where sound is getting through.
How do I improve my door's score?
The biggest improvements usually come from sealing gaps: add a door sweep at the bottom, replace worn weatherstripping, and check for gaps around the frame. For more significant improvement, upgrade to a solid-core door. Visit our guide at soundprooftest.com for detailed soundproofing tips.